Please send your complaints to along with the following information. One of the MCIS manager will call you as soon as possible.

  • Your Name:
  • Your Email:
  • Your phone Number:
  • Date you called in MCIS office:
  • Time you called in MCIS office:
  • Description of complaint:

Personal Information

Insurance Plan Detail

Description of your complaint

Describe complaint

  • Describe the nature of your complaint. In chronological order, list the facts leading up to your complaint.
  • Specify the exact dates and times, as well as the names of the people whom you contacted
  • Briefly describe the steps you took