Customer Services

Note: Insurance company makes decision on claims. Download appropriate policy claim form.

Note: Plan Names Safe Travels (Elite, USA, USA Cost Saver, USA Comprehensive, International, International Cost Saver, USPHL) or Passport Explorer
If your Certificate # is #1775244 or higher (purchased December 1, 2022, or later) you can submit your claim online. If your Certificate # is 1775243 or lower, you must use a claim form to file your claim.

Plan Names

Download Claim Forms
Online Claims

Click Here

Email

Must submit proof of loss with in 90 days from date of loss

claims@mysurego.com

Fax

NA
Mail Address

Surego Administrative Services
on Behalf of Crum and Forster SPC,
PO Box 2069, Fairhope AL 36533
Phone

Phone No: #866-696-0409 or 251-928-0939